Pickup Day Information

How do I pack my items?
Please place your donations in either bags or boxes. To protect your breakable items, please pack them in boxes that can be easily and safely transported.

Where do I put my donation?
Your donation should be placed outside your front door.

Do I need to be home?
No. Leave your donation clearly labeled for Operation FINALLY HOME (OFH) outside your front door. Our driver will pick-up the donated items and leave a tax receipt without disturbing you.

When will the items be picked-up?
On the scheduled pick-up day, your items should be outside by 8:00AM. Your donation will be picked up between 8:00AM and dark (rain or shine). Unfortunately, our routes vary throughout the day and we are unable to give you a specific time for pick-up.

Will the driver look for my donation if I choose not to schedule a pick-up?
No. There are other organizations that will just “drive and look”. However, we have found this method causes too many missed and/or accidental pick-ups. We require you to be on the driver’s scheduled list to avoid such problems.

Do you pick-up in bad weather?
Yes. We pick-up in all types of weather. If there is a State of Emergency, we will not pick-up. If the driver is unable to navigate the truck, we will cancel the route and reschedule with you as quickly as possible. Canceling a route is the last resort option for us and rarely happens.

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Where do the profits go?
Your donation will be sold to area thrift stores. The proceeds from the bulk sale benefit Operation FINALLY HOME

Are other dates available?
Possibly, please E-mail dispatch@DonationsForOFH.org
call (855)593-1370
between the hours of 8-6 for possible alternate dates.

Where can I drop off my donation?
Your donations can be dropped off at:

Click For Location Maps

Donation Locations
5301 Beltline Rd Dallas, TX 75254 (Beltline Rd @ Montfort)
4000 William D Tate Ave Grapevine, TX 75051 (William D Tate @ Hall - Johnson Rd)
10800 N. Beach Street Keller, TX 76248 (Golden Triangle @ Beach Street)
302 S. Park Blvd Grapevine, TX 76051 (Northwest Hwy @ Park Blvd)

Donation Locations are attended:
April thru October 10:00 am – 6:00 pm
November thru March 9:00 am – 5:00 pm
Tax receipt is provided for donation.

What do I do if my donation was not picked-up on the scheduled day?
Please e-main dispatch@DonationsForOFH.org
call (855)593-1370
between the hours of 8-6 so dispatch can identify the problem and re-schedule your pick up as soon as possible.

Will the driver come inside and pick-up?
No, drivers are not permitted to enter your home.